FAQ's

Orders received before 3pm Mon-Fri are dispatched same day, orders received after these times are dispatched next working day (Mon-Fri) All orders are sent from our London Warehouse.

TecTrich® fibres are made of an organic and keratin protein mix, just like hair. Statically charged, they form a clever magnetic attraction – locking onto the very thinnest of hairs. This makes every single hair look thicker and your hair fuller - and as the Fibres are statically charged they will not come off in wind, rain or through perspiration.

Yes – apply the darkest colour first, pat down to spread the fibres. Then apply the lightly shade and pat. Repeat if needed to blend into your actual hair shade and thickness.

We recommend that you style your clean hair as you would do normally, use your curling tongs or straighteners – and then use the fibres with fixing spray to hold it all in place!

No – orders are sent in plain unbranded packaging.

Yes, if you find you've chosen the wrong colour just contact us we are happy to swap

We do recommend that you wash your hair daily – this ensures that your hair will look its best – greasy hair can clump up the fibres – then it doesn’t look natural.

Our fibres are completely colourfast – so will not run or stain. If any of the fibres do get onto your clothes accidentally – then simply dust off lightly to remove them.

No, our products are cruelty free, are not tested on animals and contain no animal products, so are suitable for vegans.

We ship our products in 100% recyclable cardboard boxes and use 100% biodegradable eco-fill chips to protect the products inside (made of natural recycled starch)

TecTrich® is pronounced 'Teck Trick' and is a portmanteau of Technical Trichology