FAQ's

Standard Royal Mail Delivery orders take 2-5 days, you will receive an email upon dispatch.

Next Working Day orders received before 4pm Monday to Friday are dispatched the same day, after 4pm Monday to Friday they are sent the Next Working Day.

Deliveries occur only on weekdays except for Saturday Delivery by Royal Mail Special Delivery. Shipping and Delivery charges are subject to change, the latest prices are always displayed at checkout. Standard Royal Mail Delivery orders you place with TecTrich® after 4pm on Friday, all day Saturday and all day Sunday may be processed and shipped before Monday, Next Working Day orders will be shipped Monday for delivery Tuesday (except public holidays) 

TecTrich® fibres are made of an organic and keratin protein mix, just like hair. Statically charged, they form a clever magnetic attraction – locking onto the very thinnest of hairs. This makes every single hair look thicker and your hair fuller - and as the Fibres are statically charged they will not come off in wind, rain or through perspiration.

Yes – apply the darkest colour first, pat down to spread the fibres. Then apply the lightly shade and pat. Repeat if needed to blend into your actual hair shade and thickness.

We recommend that you style your clean hair as you would do normally, use your curling tongs or straighteners – and then use the fibres with fixing spray to hold it all in place!

No – orders are sent in plain unbranded packaging.

Yes, if you find you've chosen the wrong colour just contact us we are happy to swap

We do recommend that you wash your hair daily – this ensures that your hair will look its best – greasy hair can clump up the fibres – then it doesn’t look natural.

Our fibres are completely colourfast – so will not run or stain. If any of the fibres do get onto your clothes accidentally – then simply dust off lightly to remove them.

No, our products are cruelty free, are not tested on animals and contain no animal products, so are suitable for vegans.

We ship our products in 100% recyclable cardboard boxes and use 100% biodegradable eco-fill chips to protect the products inside (made of natural recycled starch)

TecTrich® is pronounced 'Teck Trick' and is a portmanteau of Technical Trichology